par Schetgen, Marco
Référence Revue médicale de Bruxelles, 38, 4, page (392-395)
Publication Publié, 2017-09
Article révisé par les pairs
Résumé : The general practitioner is regularly confronted with aggressive patients. He will have to spot the very first signs in order to manage as quickly as possible such a situation. The ideal is to remain calm, to listen actively and to try to understand the cause of the aggressiveness, knowing that it is not always directed against the doctor. Putting limits is also important to avoid situations that could degenerate. The generalist must also be able to share his difficult experiences with his colleagues, among others in the framework of a Balint group.