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Adaptation transculturelle et validation du « Physical Therapy Outpatient Satisfaction Survey » (PTOPS) dans une population musculosquelettique belge

par Ibrahim, Malko ;Coeurderoy, Pierre;Tits, Mathieu ;Foucart, Jennifer
Référence Kinésithérapie la revue
Publication Publié, 2025-06

Article révisé par les pairs

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Résumé :

Background: Patient satisfaction is a key measure for physiotherapists. There is a lack of valid questionnaires assessing this construct in a French-speaking context. This study aimed to translate, adapt and validate the Physical Therapy Outpatient Satisfaction Survey. Methods: The questionnaire was translated into French and administered to a sample of 85 patients recruited from 2 hospitals in a metropolitan area. Factor structure was assessed using Exploratory and Confirmatory Factor Analysis. Internal consistency and test-retest reliability were assessed using mean inter-item correlation and intraclass correlation coefficients, respectively. Results: Factorial analysis revealed that the French version of the questionnaire is a scale comprising the following dimensions: Location, Physiotherapist, Personnel and Flexibility. Internal consistency was good for all dimensions, and test-retest reliability was moderate for Location and good for the remaining dimensions. Conclusions: The French version of the questionnaire has good psychometric properties. Level of evidence: NA.