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Teaching communication in health care with immersive learning and branching scenario

par Foucart, Jennifer
Référence Patient education and counseling, Patient education and counseling (109), IT.1.1
Publication Publié, 2023-04-01

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Résumé :

BackgroundHealth care communication education is facing many challenges: increasing student numbers, digitalisation of teaching,. For these reasons, we had to reinvent our teaching practices. We therefore created an online immersive learning tool for healthcare communication. This tool, created with ADOBE CAPTIVATE, combines immersion in a caregiver role-play with a branching scenario. It presents scenarios with different outcomes depending on the student’s choices. At each step of the communication process, students watch a video and must make choices. A follow-up video clip is then presented, showing the outcome of the choice made and theorical explanations on it.Method200 3rd year physiotherapy students participated in this innovative technology. They were separated into two groups. The first group underwent the usual teaching method (theory and practice via roleplay). For the second group, 2H of role play were replaced by this program. They then had to respond to several questionnaires auto evaluating their communication abilities before and after the cursus, and evaluating their satisfaction.ResultsThe results showed that this program increased the experimental group's sense of ability for communication (p=<0.001). After the immersive learning, students find that it’s better to check the patient's understanding and to pay attention to the vocabulary chosen. It seems also that the group with immersive learning evolved better than the control group, but not on all items.ConclusionThis innovation allows students to develop their communication skills by having a practical and individualized learning tool. They are very satisfied and recommend this program with an excellent utility score (82%) because it allows them to practice while being less afraid of making mistakes. Some students also reported that they tried to make mistakes in order to see what the result will be. This type of tool could therefore be extremely useful in health care communication education.