par Ranzato, Marco
Référence Co-Production and Co-Creation: Engaging Citizens in Public Services, Taylor and Francis, page (191-194)
Publication Publié, 2018-01
Partie d'ouvrage collectif
Résumé : In Brussels, as in many other European urban areas, the separate management of storm water-and the related service-represents a major environmental challenge. In 2007, in the municipality of Forest, one of the nineteen municipalities in the Brussels Capital Region, citizens formed the Comité Stop Inondations Saint-Denis in an effort to focus on the on-going threat that flood waters were posing to the lower part of the community (Ranzato and Bortolotti, 2015). These citizens sought to increase awareness on the part of both local institutions and the broader society in regard to the local water cycle, in particular the role of rainwater as a source. They were able to attract the attention of other citizens and associations and, relatively recently, to garner recognition from the relevant local authorities. Other such initiatives have also flourished, including two sets of participatory activities, the Balade Verte et Bleue (“Green and Blue Walk”) and Ilôt d’Eau (“[Urban] Water Block/Island”), designed to formulate feasible environmental measures for the implementation of separate drainage service. Balade Verte et Bleue and Ilôt d’Eau are both part of the same process of democratization, accountability, and empowerment of citizens with respect to the management of water. Thus each of these initiatives combines a participatory design with social innovation, using co-design as a means of reinforcing the role that citizens play by contributing their local knowledge to the forging of environmental measures (see Manzini and Rizzo, 2011).