Résumé : The data collected by DELPHI in 1996 have been used to measure the average charged particle multiplicities and dispersions in qq̄ events at centre-of-mass energies of √s = 161 GeV and √s = 172 GeV, and the average charge multiplicity in WW events at √s = 172 GeV. The multiplicities in qq̄ events are consistent with the evolution predicted by QCD. The dispersions in the multiplicity distributions are consistent with Koba-Nielsen-Olesen (KNO) scaling. The average multiplicity of charged particles in hadronic W decays has been measured for the first time; its value, 19.23 ± 0.74(stat + syst), is consistent with that expected for an e+e- interaction at a centre-of-mass energy equal to the W mass. The charged particle multiplicity in W decays shows no evidence of effects of colour reconnection between partons from different W's at the present level of statistics. © 1998 Elsevier Science B.V.